Author, Hug Your Customer; CEO, Mitchells/Richards Jack Mitchell runs a small group of family-owned retail clothing stores. His family has built their stores into three successful premier clothing stores by Hugging their Customers. His team of store associates build extraordinary personal relationships and provide maximum customer service. He tells his story on Getting Your Money’s Worth. https://videos.whiteblox.com/gnb/secure/player.aspx?sid=47377